Frequently Asked Questions
Portland Waterfront Hotel
Of your many Portland lodging choices, River’s Edge Hotel & Spa is certainly a remarkable one. Have a question about your upcoming stay at River’s Edge? You may just find the answer here.
About our facility
Valet parking is available. Overnight charge is $19 and includes in and out privileges.
Most certainly you can. The Fitness Center, located on the second floor of The Spa at River’s Edge is available 24/7.
Of the hotel’s 99 guest rooms and suites, 78 boast balconies or terraces.
River’s Edge Hotel & Spa offers limited quantities at the Front Desk of both The Oregonian daily and USA Today Monday through Friday.
Yes. Adjoining rooms too.
Sealy Posturepedic® Palatial CrestTM bedding wrapped in luxury linens.
Yes. At no charge.
Yes. $25 per night.
Yes. At no charge.
Yes. In fact, not only are all accommodations non-smoking, the entire hotel, spa and restaurant is 100% non-smoking.
Safe deposit boxes are available at the Front Desk.
Dogs are welcome at River’s Edge Hotel & Spa. A limited number of dog-friendly rooms are available and subject to first come, first served. For a one-time per stay $50 non-refundable fee, one dog up to 50 pounds may share his or her human companion’s room. Under no circumstances may dogs be left unattended. Treat your furry friend to a delightful dining selection on our Bark Bar Menu (available through Room Service.) Check out our in-depth pet ‘paw’licy/registration card.
There is an on-site ATM machine located in the lobby, near the entrance to The Spa.
I’ve heard a lot about the Portland Aerial Tram. Where can I find out more information – like schedules and fares.
Everything you want or need to know about the nearby tram may be found by visiting http://gobytram.com/. You’ll want to ‘catch’ it from the lower terminal at the Center for Health & Healing at 3303 SW Bond Avenue. That’s a one-minute car ride or a ¾ mile walk from the hotel’s front door!
About our services
Indeed it does! STASH Hotel Rewards is an awesome loyalty program where members earn points for FREE nights while staying at stunningly unique, independently-operated hotels (like River’s Edge Hotel & Spa) and resorts throughout the U.S.
Click here for more information.
Yes. Children 17 years and younger stay free in guest room of accompanying parent or guardian.
Indeed they are. Gift cards are available for purchase at either the Front Desk, Spa Reception Desk or at Aquariva. River’s Edge gift cards are appliable for all products and services throughout the property. You may also call 503-802-2800.
Yes. Laundry pickup is at 8 AM with guaranteed same day return at 5 PM.
River’s Edge Hotel & Spa’s Business Center, located on the second floor, is open 24/7 and boasts two computer work stations and one printer available for guest use at no charge. Assistance with copying and faxes is available at the Front Desk.
About our policies
Reservations for Monday, Tuesday, Wednesday and Thursday night stays may be cancelled without consequence until 4 PM 24 hours prior to arrival. Reservations for Friday, Saturday and Sunday night stays may be cancelled without consequence until 4 PM 48 hours prior to arrival. Different cancellation policies may apply to packages and special offers.
Check-in time is 4 PM
Check-out time is 12 NOON
Yes. All reservations must be guaranteed with a major credit card.
There is a No-Show Charge. One night’s room rate plus tax will be charged to your credit card on file.
Yes. Any guest renting a room at River’s Edge Hotel & Spa must be at least 21 years of age.
About Methods of Payment
The following credit cards are accepted
- American Express
- Diner’s Club
The hotel reserves the right to pre-authorize credit cards prior to arrival.
Occupancy-tourism tax is 14.5 percent per room per night not included in the room rate.